Client Relationships
LNP 172 Introverted and Extroverted LNCs: What is the Difference? Marion Grobb Finkelstein
Marion Grobb Finkelstein is an award-winning communication expert of 30 years plus and a former Director of Communications at national museums, international experts and federal departments. She helps associations, non-profit groups and corporate clients improve their workplace communication. Through her interactive workshops and keynotes, MarionSpeaks.com you gain powerful strategies to better connect with employees, bosses,…
Read MoreLNP 167 How to Spot the Great Attorney Client: 13 Signs
I have put a lot of emphasis on how to connect with attorneys and build strong relationships with them. And now I am turning that around to share what makes a great attorney client. The core of being a successful LNC is being able to effectively work with attorneys.You can have an aggressive marketing program…
Read MoreLNP 166 How to Create an Unforgettable Client Experience Kevin Thompson
Kevin Thompson is an author about client experience, a speaker, a consultant and a coach. He has more than 25 years of experience in leadership and helping organizations transform their service culture into unforgettable experiences. Kevin also has a background in health care, which I’ll be asking him about. Kevin and I have been attending…
Read MoreLNP 158 How to Effectively Use LinkedIn Karen Yankovich
Karen Yankovich is the President of Uplevel Media, which is a social media marketing agency that delivers profitable cutting edge digital strategies. She is an internationally recognized LinkedIn evangelist and social media consultant who is an expert at helping businesses use LinkedIn and a range of other social spaces in a profitable way. Her latest…
Read MoreLNP 149 My Biggest Nightmare Client and What I Learned from Him
Business intuition is a lot like clinical intuition. You learned as a clinical nurse that some nurses have intuition about a patient. They might say, “Something is not right with this person. I need to get help.” There may be subtle signs of a change. Something is off. The concerned nurse mobilizes the healthcare team…
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