One of the ways legal nurse consultants build their business is to tug at the emotions of their audience. The way a customer and client work together and communicate can build long-lasting, meaningful relationships that turn clients into fans, and fans into clients. You can set out to build these relationships by using emotional marketing […]
362 Conquering Conflict with LNC Clients Leanne Meier
Leanne Meier is a nurse who has 40-plus years of experience in clinical nursing, as well as experience in talent development, research, designing and teaching specialized programs, most particularly about conflict resolution. She consulted about conflicts between managers and employees, teams and individuals. And we know as legal nurse consultants that some of those conflicts […]
336 Physician Leadership: Is it Really Improving? Kevin O’Connor
Kevin O’Connor has a deep insight into how the healthcare system works. He’s not a physician. He works with physicians. He’s a certified speaker, which means a certified speaking professional. This means that he has achieved a designation that is quite rare within the speaking industry. He’s a consultant, he’s an educator, and he specializes […]
335 Tampering with Medical Records: Red Flags
What are the red flag warning signs that someone may have tampered with medical records? This is Pat Iyer with Iyer’s Insights, one of the twice weekly shows of Legal Nurse Podcast. I’ve spotted altered medical records and want to share some of the clues with you. What are the responsibilities of facilities for maintaining […]
331 Upsell Hell: How to Control It
Have you ever gone into a store to buy something and the cashier tries to sell you something else in addition to your purchase? Have you ever planned to buy a piece of software, and as you pay for it, you see an offer some an expanded version – for just a little more? Upsells […]