Podcast
LNP 53 – Communication Problems and Patient Injury
According to The Joint Commission, communication problems and patient injury go hand in hand. Legal nurse consultants, risk managers, attorneys and healthcare administrators are all aware of the risks to patient safety from communication errors. In today’s multicultural society, sources of misunderstanding and communication problems can result in multiple opportunities for errors resulting in harm…
Read MoreLNP 52 – From the Stretcher: A Patient’s Perspective of Health Care – Regina Clark
Regina Clark is a nationally sought after speaker on a national and international basis. She founded a company called “Creative Performance Solutions”, which is a leadership development consulting firm. For the past 25 years Regina has been helping leaders and teams improve their performance, not only in health care but also in broader industries such…
Read MoreLNP 51 Top Tips for Using Social Media
Stripped apart, the term “social media” has two different pieces you’ll need to understand: the social aspect, and the media aspect. Most people know that the term social refers to interaction with others, including developing relationships and cultivating new connections. The term media, in this instance, refers to the way social information is exchanged. Listen…
Read MoreLNP 50 Social Media Secrets for Getting Clients for LNCs – Laura Kamrath
Laura Kamrath is the president and lead consultant at Zebra Marketing Solutions. She has a BA degree and an MBA with a focus in marketing. In this podcast she shares social media secrets. Laura made a transition from the oil industry into the marketing industry. She works with small businesses to help them get more…
Read MoreLNP 49 – Retained Object After Surgery: Oops!
The patient leaves the operating room with a retained object: a sponge, a clamp, or a towel. What is the impact on the patient? We’ve heard the stories of the patient’s clamp that sets off the metal detector in the airport, but many patients find out about the presence of a retained object as a…
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