Client Relationships
617 Confidently Handle Attorney Inquiries- Pat Iyer & Barbara Levin
The phone rings, and a potential client is calling. Are you prepared, ready to put your best foot forward? Do you have an intake form ready? Are you able to answer questions he or she might ask? Or do you feel nervous and shaky and sure that you’re going to blow it? Listen to this…
Read More616 Client Disputes and Departures – LNC Nightmares – Pat Iyer
This is my second solo podcast on the topic of difficult clients. In this podcast, Client Disputes and Departures – LNC Nightmares, I describe some of the diverse issues associated with fee collection. As always, I share some of the mistakes I’ve made—so that you won’t make them. The first issue for you to consider…
Read More615 Handling Tough Clients: Business Insights for LNCs – Pat Iyer
In this session, Handling Tough Clients: Business Insights for LNCs, you’ll discover valuable lessons I’ve learned from working with attorneys. Listening to or reading this podcast can save you thousands of dollars and untold misery. I take up three major difficult client situations. The first is the importance of boundaries. You need to make it…
Read More607 How to Handle Difficult Attorney Clients – Pat Iyer and Barbara Levin
One of the greatest difficulties for novice entrepreneurs is dealing with difficult clients. This can be especially difficult for a nurse. In a clinical setting you get a regular paycheck. Usually, expectations of what you will do are clear. Pat Iyer and Barbara Leven share tips on how to handle difficult attorney clients. In communications,…
Read More528 How to Shine when Exhibiting – Angel Hickerson
After a long, pandemic-induced lull, attorney conferences have made a comeback. These events provide LNCs with a unique opportunity to meet prospective clients face to face. Angel Hickerson and your host, Pat Iyer, share advice on how to get the most out of these exhibiting conferences. Perhaps the most important recommendation is to be professional…
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