Client Relationships
616 Client Disputes and Departures – LNC Nightmares – Pat Iyer
This is my second solo podcast on the topic of difficult clients. In this podcast, Client Disputes and Departures – LNC Nightmares, I describe some of the diverse issues associated with fee collection. As always, I share some of the mistakes I’ve made—so that you won’t make them. The first issue for you to consider…
Read More615 Handling Tough Clients: Business Insights for LNCs – Pat Iyer
In this session, Handling Tough Clients: Business Insights for LNCs, you’ll discover valuable lessons I’ve learned from working with attorneys. Listening to or reading this podcast can save you thousands of dollars and untold misery. I take up three major difficult client situations. The first is the importance of boundaries. You need to make it…
Read More607 How to Handle Difficult Attorney Clients – Pat Iyer and Barbara Levin
One of the greatest difficulties for novice entrepreneurs is dealing with difficult clients. This can be especially difficult for a nurse. In a clinical setting you get a regular paycheck. Usually, expectations of what you will do are clear. Pat Iyer and Barbara Leven share tips on how to handle difficult attorney clients. In communications,…
Read More528 How to Shine when Exhibiting – Angel Hickerson
After a long, pandemic-induced lull, attorney conferences have made a comeback. These events provide LNCs with a unique opportunity to meet prospective clients face to face. Angel Hickerson and your host, Pat Iyer, share advice on how to get the most out of these exhibiting conferences. Perhaps the most important recommendation is to be professional…
Read More519 Get inside the mind of a nurse attorney – Joe Flores
Joe Flores’ podcasts are among the most popular on this show. He brings to the conversation his experiences as a nurse, nurse practitioner, legal nurse consultant, and attorney. Through this multi-faceted lens, he makes connections that others can’t. Joe provides some very specific guidance to nurse practitioners, recommending that they carry occurrence-based insurance. He also…
Read More