Relationship marketing is becoming an increasingly popular phrase in the business world. Steve Catchick, an expert in sales and service, expands on the meaning of this concept and focuses it on service. He defines this as 100% attention on the client. Taking it a step further, he says that everyone in the company or organization […]
LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek
LNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler
Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys […]