• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Legal Nurse Podcast

Tips and Strategies for Legal Nurse Consultants

  • LNB Home
  • Get Started
    • Latest Books
    • Latest Courses
    • Latest Blog Posts
    • Latest Webinars
    • Business Building Resources
  • Coaching
  • Contact
  • Shop
  • LNB Blog
You are here: Home / Client Relationships / LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek

LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek

September 18, 2017 By Patricia Iyer MSN RN LNCC Leave a Comment

https://media.blubrry.com/legalnurse/p/content.blubrry.com/legalnurse/LNP_112_Be_Your_Customers_Hero-Client_Relationships-Adam_Toporek.m4a

Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Google Podcasts | Stitcher | Email | RSS | https://podcast.legalnursebusiness.com/subscribe-to-podcast/

Listen in as Pat Iyer and Adam Toporek chat about these points

  • What does that mean to be your customer’s hero?
  • Why you should consistently meet or exceed expectations and be hassle-free.
  • How you can reduce customer effort or customer hassle
  • When will policies and procedures hurt you
  • Is employee empowerment important?
  • Is the customer is always right?
  • The biggest customer hot button, the one that would make you completely upset with an organization
  • How to make ourselves stand out to the people who are contacting us

Related Product​: Your 5 Minute Legal Nurse Consulting Plans

Get an instant business plan so you can be your customer’s hero. Pat’s 5 Minute Planners help you focus on what is important to an LNC business. Nothing like this exists elsewhere. Get 7 of Pat’s 5 Minute Planners for $7.00!

  • 5 Minute Client Management Plan
  • 5 Minute Online Marketing Plan
  • 5 Minute Marketing with Storytelling
  • 5 Minute Exhibiting Plan
  • 5 Minute Sales Plan
  • 5 Minute Financial Plan
  • 5 Minute LNC Business Plan

Order your 5 Minute plans at this Link http://lnc.tips/5minuteplan and use the code Listened to get 25% off.

Immediate digital delivery!

 Your presenter for Be Your Customer’s Hero

Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service. He is a third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business.

Filed Under: Client Relationships, Podcast Tagged With: customer service

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

LNC Virtual Conference March 2021

https://youtu.be/FEYDFr6I5NM

Free Presentation to Attorneys Checklist

Subscribe to Our Legal Nurse Podcast

Apple PodcastsGoogle PodcastsAndroidby EmailRSSMore Subscribe Options

Recent Posts

  • 430 How to Create Effective Videos with Your Phone Lisa Demmi
  • 429 Moving from Fear to Power for LNCs Debra Morrison
  • 429 Mastering Tricky Financial Traps Debra Morrison
  • 428 Nursing Home Malpractice Cases Key Differences Elliot Kolodny
  • 427 LNC Skills For Success Susan Haibeck

Archives

  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016

Categories

  • Blog
  • Business Management
  • Client Relationships
  • Expertise
  • Finance
  • Health
  • Marketing
  • Podcast

Site Dev & Maintenance by

Copyright © 2016–2021 · The Pat Iyer Group · 11205 Sparkleberry Drive, Fort Myers, FL 33913· Tel: 908-391-7933