Expertise
LNP 241 Medical Malpractice or a Bad Outcome?
My best friend (since I was 10 years old) went to a surgeon where she lives in another state to have cataract surgery. She has astigmatism and had cataracts in both eyes. The surgeon decided to operate on the worse eye first. Their communication did not go well from the start. When my friend asked…
Read MoreLNP 240 Medical Improv’s Impact on Healthcare Safety – Sonja Stetzler
Sonja Stetzler is an expert in the area of medical improv and how that can be applied to helping with communication skills in healthcare. She is also the founder of “Effective Connecting”, which is a business specializing in strategic communications. Her approach uses improv techniques to enable her clients to listen better, observe more and…
Read MoreLNP 237 Self-Improvement Lessons My LNC Business Taught Me
I wonder if you can identify with the need for self-improvement. My mother’s grandparents were British and Irish. They taught my mother and her siblings how to survive in America after getting off the ship from Ireland. My mother learned and passed on to her children many helpful lessons about being a survivor. But she…
Read MoreLNP 235 Just How Secure is Your LNC Business?
Today Pat Iyer talks with you about the importance of having backups of your data for your business. In the program that Annette Adamska did, which is LNP 234, she talked about the importance of having a backup for your passwords. In this show Pat discusses how you can avoid a disaster in your LNC…
Read MoreLNP 233 Expert Witness Troubles: How to Avoid Them
Have you encountered an arrogant nursing expert witness? I did. Suppose you need a highly credentialed expert witness for a case. You supply experts. You form impressions about experts when you talk with them. Don’t refer experts to attorneys when the expert doesn’t get past your screening. One phone call left an impression on me.…
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