Client Relationships
LNP 27 Attorney and LNC Conflicts – When the Attorney is Angry
How you handle an angry client will determine if he stays your client, leaves your business or tells his colleagues not to do business with you. Attorney and LNC conflicts can plague even the most established LNC businesses. The phone rings. You can almost see the steam coming out of the attorney’s ears as he emphatically…
Read MoreLNP 26 – Conflict Management – What To Do When Your Client Is Angry – With Randy Keirn
Randy Keirn has an interesting background. He is a training, professional and leadership expert. He specializes in conflict management, certainly a subject that we as nurses know about from many different perspectives. Randy has over 20 years of experience in fire services, serving as a chief officer. He’s an instructor and he’s also a nurse,…
Read MoreLNP 17 – 12 Simple Methods to Get More Clients
Do you want to get more clients? Before you think this is going to be a program about marketing, let me explain that the tips I am going to cover are really focused on how you run your business and interact with your clients. This builds your reputations and leads to referrals, repeat business, new…
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