Client Relationships
LNP 112 Be Your Customer’s Hero: Client Relationships Adam Toporek
LNP 83 – Client Relationship Building for Legal Nurse Consultants
How can you expand your relationship building with attorneys? These are some questions LNCs ask me. In my experience, attorneys tend to pigeonhole legal nurse consultants. They often think of the LNC only in terms of the services they are familiar with. Does the attorney know you also do timelines? attend IMEs? locate expert witnesses?…
Read MoreLNP 82 – How do You Know You’re Satisfying Your Attorney Clients? – Robert Schlemm
Robert Schlemm who is a nurse, has a bachelor’s degree and is a certified surgical assistant. I brought him on the show to talk about satisfying your attorney clients. Robert is a specialist in the area of client satisfaction and shares some tips and techniques that you can use to build customer satisfaction into your…
Read MoreLNP 77 – Attorney Client Retention: How to Attract and When to Let Go – Pat Iyer
Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting. You…
Read MoreLNP 76 – 5 Steps to Why Nice Guys Finish First – Doug Sandler
Doug Sandler has just completed a book called “Nice Guys Finish First” and quite candidly, Doug is a nice guy. He writes about why nice guys finish first. And he is not confining this topic to men. Doug has over 30 years of business experience as an entrepreneur and a leader. His book “Nice Guys…
Read More