Client Relationships
LNP 190 The Power of Hope in Your Life Libby Gill
Libby Gill is the former head of communications and also public relations for Sony, Universal, and Turner Broadcasting. The topic is “The Hope Driven Leader: The Science of Hopefulness Derived from the Medical and Positive Psychology Communities”. Health care is quickly changing, especially since nurses are on the frontline of the future. Our guest Libby Gill…
Read MoreLNP 187 Streamlining Communication with Attorney Clients with SBAR
Do you know how to have excellent communication with attorney clients? Legal nurse consultants come from the medical world where targeted communication is prized. Suppose you are a clinical nurse and you see concerning changes in your patient’s condition. You pick up the phone to call the physician. What you say and how you organize…
Read MoreLNP 186 The Hidden Benefits of Cooperation Alan Zimmerman
Dr. Zimmerman is a communications expert and knows about the hidden benefits of cooperation. In this podcast he speaks about the power of partnership: how to get others to do what you want them to do. He is a certified speaking professional and an inductee into the Speaker Hall of Fame. He’s ranked among the top one-percent of…
Read MoreLNP 179 Eliminating Workplace Bullying – Pat Iyer
For this edition of Iyer’s Insights, I want to share for the first time an interview I did some time ago about the topic of workplace bullying. It is a perfect match for Dana Davis’ story (which she explained in LNP 178) about her experiences being bullied. Listen in as The Master Negotiator Greg Williams…
Read MoreLNP 173 How the Introvert Shines: Tips About the Quiet People
Part of the world doesn’t understand the quieter introspective person. A recent study shows that introverts constitute half of the American population. The last job I had was in 1986. My boss was the Vice President of Nursing. Not knowing I was one of the introverts, she would observe me quietly sitting in staff meetings…
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