Client Relationships
LNP 244 Attorney Personalities and How They Affect Your Relationships – Pat Iyer
The podcast you are about to hear was the most downloaded show in 2017. In this show, I share insights about how attorney personalities affect your relationships. If you understand common personality types, you’ll know how to communicate with your clients in a way that is effective for their personality. After you listen to this…
Read MoreLNP 236 The Benefits of Feedback from Others – Libby Gill
Libby Gill is the former Head of Communications in Public Relations for Sony Universal and Turner Broadcast. She was also the branding brain behind the launch of the Dr. Phil Show. Libby is now CEO of the L.A. based Libby Gill & Company, an executive coaching and consulting firm. She guides emerging and established leaders…
Read MoreLNP 233 Expert Witness Troubles: How to Avoid Them
Have you encountered an arrogant nursing expert witness? I did. Suppose you need a highly credentialed expert witness for a case. You supply experts. You form impressions about experts when you talk with them. Don’t refer experts to attorneys when the expert doesn’t get past your screening. One phone call left an impression on me.…
Read MoreLNP 221 How to Ace a Presentation to Attorneys
You’ve been invited to teach attorneys about medical records and you are thrilled at the opportunity to speak to your target audience. What do you need to know in order to be super prepared for the event? Here’s how to get ready. Listen in as Pat Iyer chats about these points What to ask your…
Read MoreLNP 217 How Bullying Affects Health Care
Have you been bullied as a kid, an adult, a nurse? Bullying stories cut across all ages, occupations and countries. Pat Iyer’s bully was a neurosurgeon who had temper tantrums in the OR (he threw instruments at nurses) and expected the head nurse to carry his charts and write down verbal orders. He was 5’1”…
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