LNP 26 – Conflict Management – What To Do When Your Client Is Angry – With Randy Keirn

Randy Keirn has an interesting background. He is a training, professional and leadership expert. He specializes in conflict management, certainly a subject that we as nurses know about from many different perspectives. Randy has over 20 years of experience in fire services, serving as a chief officer. He’s an instructor and he’s also a nurse,…

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