Client Relationships
LNP 289 The Art of Listening
It was a beautiful South Florida day – clear skies, light wind. Our older son, who lives in India, was staying with us for a few precious days. As I thought about the fun things I could do with him while he was here, I decided to arrange for us to go sailing. I’d never…
Read MoreLNP 288 The Art of Practicing Law David Kempston
David Kempston is an author. He graduated from the University of Minnesota Law School in 1992, Magna Cum Laude and Order of the Coif. He has spent over 26 years as a litigator. He has tried over 400 cases. He has been voted a “Super Lawyer” every year since 2000. He was recently named the…
Read MoreLNP 285 Tips for Handling a Mass of Records & Subcontractors
One day I got a phone call that took my breath away. I heard, “I’ve got a couple dozen cases for you to review. Think you can handle it?” I got this call from a defense firm’s legal nurse consultant. She called us about a company that made immunoglobulin or IVGG, which was being given…
Read MoreLNP 273 Trouble Ahead for LNCs
In this podcast, I cover 2 ways you as a legal nurse consultant could get into ethical issues. We’ll start with romance scams, which is what Debby described, and is also called catfishing. And I will cover common ethical issues attorneys face and how you can get pulled in. Your knowledge of how to spot…
Read MoreLNP 269 When the Attorney is a Bully
Some of the most challenging discussions for legal nurse consultants take place when the attorney is a bully. Bullying is offensive, intimidating or insulting behavior that upsets the recipient, who feels humiliated or vulnerable. It includes gossiping, backstabbing, and scapegoating that undermining morale, self-worth and team cohesiveness. Listen in as Pat Iyer chats about these…
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