Expertise
LNP 53 – Communication Problems and Patient Injury
According to The Joint Commission, communication problems and patient injury go hand in hand. Legal nurse consultants, risk managers, attorneys and healthcare administrators are all aware of the risks to patient safety from communication errors. In today’s multicultural society, sources of misunderstanding and communication problems can result in multiple opportunities for errors resulting in harm…
Read MoreLNP 52 – From the Stretcher: A Patient’s Perspective of Health Care – Regina Clark
Regina Clark is a nationally sought after speaker on a national and international basis. She founded a company called “Creative Performance Solutions”, which is a leadership development consulting firm. For the past 25 years Regina has been helping leaders and teams improve their performance, not only in health care but also in broader industries such…
Read MoreLNP 49 – Retained Object After Surgery: Oops!
The patient leaves the operating room with a retained object: a sponge, a clamp, or a towel. What is the impact on the patient? We’ve heard the stories of the patient’s clamp that sets off the metal detector in the airport, but many patients find out about the presence of a retained object as a…
Read MoreLNP 48: From Prison Walls to Hospital Wards – With Valerie Lane
Valerie Lane emerged from the prison walls where she was a correctional nurse to the corporate healthcare world. She has been a registered nurse for 23 years. She established her reputation through hard work and perseverance. Listen in as Pat Iyer and Valerie Lane chat about these points: How Valerie got started in legal nurse…
Read MoreLNP 45 – How to Build Self Confidence as an LNC
Some LNCs struggle with self confidence. There are two ways to build confidence. One is unintentionally and one is intentionally. You end with a confidence level that really cannot be rattled by a negative outcome or an outcome that was less than favorable or by other people’s criticism. I’ve noticed the impact of negative events…
Read More