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Client Relationships

619 How LNCs Can Connect with Attorneys Using LinkedIn – Cheri Martin

By Patricia Iyer MSN RN LNCC | November 11, 2024
CheriMartin

Cheri Martin, known as the social visionary, is a renowned LinkedIn expert. In the How LNCs Can Connect with Attorneys Using LinkedIn session from the LNC Success Conference, she provides detailed information about how to get the most out of LinkedIn at no cost. In her experience with clients, this platform yields the most consistent…

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618 5 Proven Steps to Boost LNC Referral Success – Tiffanie Kellog

By Patricia Iyer MSN RN LNCC | November 4, 2024
Tiffanie Kellog

In this transcript, you’ll have the opportunity to learn from an expert about the 5 Proven Steps to Boost LNC Referral Success. Asking for referrals is for many one of the most challenging aspects of building a business. It’s also one of the most essential elements. That’s why learning and practicing Tiffanie Kellog’s five-step program…

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617 Confidently Handle Attorney Inquiries- Pat Iyer & Barbara Levin

By Patricia Iyer MSN RN LNCC | October 28, 2024
Pat Iyer and Barbara Levin

The phone rings, and a potential client is calling. Are you prepared, ready to put your best foot forward? Do you have an intake form ready? Are you able to answer questions he or she might ask? Or do you feel nervous and shaky and sure that you’re going to blow it? Listen to this…

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616 Client Disputes and Departures – LNC Nightmares – Pat Iyer

By Patricia Iyer MSN RN LNCC | October 21, 2024
Pat Iyer

This is my second solo podcast on the topic of difficult clients. In this podcast, Client Disputes and Departures – LNC Nightmares, I describe some of the diverse issues associated with fee collection. As always, I share some of the mistakes I’ve made—so that you won’t make them. The first issue for you to consider…

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615 Handling Tough Clients: Business Insights for LNCs – Pat Iyer

By Patricia Iyer MSN RN LNCC | October 14, 2024
Pat Iyer

In this session, Handling Tough Clients: Business Insights for LNCs, you’ll discover valuable lessons I’ve learned from working with attorneys. Listening to or reading this podcast can save you thousands of dollars and untold misery. I take up three major difficult client situations. The first is the importance of boundaries. You need to make it…

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Speak Your Ideal Attorney Client’s Language – Pat Iyer

https://youtu.be/m3bjt7uPqc4

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