What are some terrific ways to make your loyal customers keep coming back with more cases? Is social media worthwhile? What should you be aware of when hiring an employee? Those sound like diverse topics for a podcast – no matter where you are in your LNC journey you’ll find a tidbit or more in this podcast.
For this show I am sharing an interview I did with Dr. Gayle Carson. You’ll hear from her next.
Listen in as Pat Iyer chats with Gayle Carson about these points.
- Pat shares her thoughts about customer service, about social media and about hiring employees
- How to find and reward your, “Champion Customers”
- How much time should people spend on social media?
- Tips on how to be very selective and clear on empolyee expectations
How to Grow Your LNC Business: Secrets of Success
Your mindset matters. The beginning of the book probes how your attitude affects your legal nurse consulting success, and also how you can make it your friend. One of the best ways to demonstrate your expertise is to ace a presentation to attorneys – at a conference or at their law firm. Four chapters go into depth on techniques to master public speaking.
You’ll be inspired by the stories of how 5 experienced legal nurse consultants started and grew their businesses.
Section 1 asks the provocative question, “Are you your friend or enemy?” Mindset matters for success. Get inspired by the techniques for tackling adversity.
Section 2 helps you take advantage of one of the best ways to grow your business – to teach attorneys. Making presentations to attorneys is an excellent way to demonstrate your expertise and prove your value. Four powerful chapters give you the specifics on preparing for and delivering a polished professional presentation.
Section 3 has pure inspiration. Five experienced legal nurse consultants share their stories of how they got started and grew their businesses. They reveal their triumphs and challenges.
Get your copy at http://lnc.tips/Creatingseries. Use the code Listened to get a 25% discount on the book.
Pat founded, grew and sold a successful legal nurse consulting business that had annual sales in the 7 figures. She is a well known, respected expert in the field of legal nurse consulting. She has written, edited, or coauthored over 800 chapters, books, case studies, online courses or articles about the topic of legal nurse consulting. Pat served on the board of directors of the American Association of Legal Nurse Consultants for 5 years including a year as president of the association.
She provides coaching for a select group of LNC business owners ready to develop their successful businesses.