Are you burning through clients? Do they try you once and not return? Client retention is a crucial issue for legal nurse consultants. If you make one sale out of twenty prospective client contacts, that means that for two contacts you’d have to meet forty contacts, or potential clients. That is a bit daunting.
You have to make a commitment to follow up on inquiries about your services, go to meetings, make calls, and when possible, meet all those potential clients. Even after you make that first sale you have to be willing and able to follow the clients through the client development process and move them from potential client or prospect to become an advocate for you and your services.
Listen in as Pat Iyer chats about these points:
- What are the 5 keys to client retention
- How do you recognize a low profit attorney client
- Why you don’t hang onto a low profit attorney client
- How to put boundaries on the behavior of the client. Be clear about what you can do and when you can do it
- How to implement a price increase.
- Why you should be clear that you are working with attorney clients you want to keep. You do have a choice
Win Over and Retain the Clients You Want
You’ve worked hard to become a legal nurse consultant and you want to retain clients. You’ve been looked up to and respected as a nurse. Now you feel less than knowledgeable as you are drawn into the world of attorneys. Business is not your first language, patient care is. You were clinically trained, not educated in business. You want to make this change in career successful. You want to develop a stronger client retention program.
Retain clients with Exquisite Client Care Strategies™. Your ability to be confident, certain and in control when you attract and retain clients is easier with the power of Exquisite Client Care™ strategies. These techniques give you a higher level of distinction in your business and deepen integrity-based relationships that grow your business. Win Over and Retain the Clients You Want is a 90 minute video online training.
Order access to this program at this link: http://lnc.tips/Winover
Get a 25% discount on this training by using the word Listened in the coupon box during checkout
Pat Iyer MSN RN LNCC built a successful legal nurse consulting business. She had a high percentage of prospects decide to purchase her LNC services, and a client retention rate of over 80%.
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